Reporting Emergency Repairs
For Students – Report to your Court Reception or to Security on 01483 682002 (Ext: 2002) if the Court Reception is closed.
For Staff – During office hours (Monday to Friday 8:30am to 5:00pm) phone the E&FM Helpdesk on 01483 689230 (Ext:9230), at all other times phone the Security Office on 01483 682002 (Ext:2002).
Reporting Non Emergency Repairs
Please report all non emergency general building faults via the appropriate Student/Staff buttons below. No login is required.
Important - The E&FM Helpdesk Team are available from 8:30am to 5:00pm Monday to Friday, and all Requests received through the Online Service will be reviewed and processed during this time. Emergency Repairs must be reported as per the instructions above.
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If you experience any problems accessing the Web Helpdesk via the Student or Staff Fault Reporting buttons please contact IT Service User Support for assistance – Email: usersupport@surrey.ac.uk or Phone Ext:9898.
If you have any comments on this web service please email efmenquiries@surrey.ac.uk and we will seek to respond as fast as possible between the hours of 8.30am - 5pm Monday to Friday.
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