University of Surrey - Guildford
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University IT
University IT > University IT Student Services

University IT
Contact IT User Support
Tel: 01483 68 9898

Report Out of Hours
Major Service Failure:

Tel: 01483 68 9898
Tel: 08007 81 5086

University IT
Austin Pearce Building
University of Surrey

Further Contact Info...

University IT | Student Services

Getting Started

Guides, FAQs and useful information for new students at the University.

Help Sheets

View our catalogue of PDF Help Sheets.

IT Account & Password

Setting up your IT Account and how to change your password.

Surrey365 Email

How to configure and use your email account as well as setting up smartphone access.


Using the Virtual Learning Environment to access course notes and submit assignments.

Software & Training

Software and online training courses provided by University IT.


Accessing the Internet in your University accommodation.

Wireless Network (WiFi)

Connecting to the Internet over the WiFi network in academic buildings.

Labs & Facilities

Which, where and when Labs & Facilities are available.

Printing, Copying & Scanning

How to print, copy and scan documents as well as information about charges and restrictions.

Document Storage

Saving and accessing your work both on University computers and remotely.

Online Self-Service Portal

Raising new support requests online with IT User Support and viewing the progress of existing requests.

Still stuck? Contact IT User Support.


Tel: 01483 68 9898

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